CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Andrew R, 01/30/2024Their professionalism and work are exceptional. I have never had luck finding a good repair shop. I've taken my Mercedes to four shops two of those shops specialized in Mercedes and could not fix my car. Ricks however did and they did such a great job I am very pleased. They called and kept me update and checked on my after. Also I never leave reviews these guys are worth a review, the drive and money thank you guys for doing such a good timely job. I will be returning for all my oil changes and any other repairs. Thank you thank you!
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